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All of your eyewear questions answered, all in one place.

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FAQ

What’s the best way to contact EyeBuyDirect Customer service?: You can email, call, or start a Live Chat — 24 hours a day, 7 days a week (so you get the best customer service!).

Does EyeBuyDirect have live chat support?: We sure do! Feel free to chat with us whenever it is convenient for you.

How can I email EyeBuyDirect customer support?: Fill out the email form on our Contact Us page, and we’ll get back to you ASAP!

When can I call EyeBuyDirect’s support hotline?: You can give our Support Hotline a call anytime! We’re here for you 24/7.